Privacy Policy

1. Information We Collect

1.1 Information you provide

• Account information — name, email, username, password, profile photo, bio.
• User Content — reviews, ratings, comments, photos, videos, hashtags, locations, tips, and any other content you upload, post, or otherwise share through the Service.
• Communications — messages you send to us or to other users via the Service.
• Onboarding preferences — interest categories and countries you select.

1.2 Information we collect automatically

• Device and technical information — IP address, device type, browser, operating system, screen size, language, and time zone.
• Usage data — pages and reviews viewed, search queries, scroll depth, taps, interactions (likes, helpful votes, bookmarks, follows, comments, shares), session duration, and navigation patterns.
• Location data — approximate location derived from your IP, plus precise location if you grant the relevant permission (e.g. for posting a review near where you are).
• Image and video metadata — embedded EXIF data from media you upload, including capture time and GPS coordinates if present.
• Cookies and similar technologies — see Section 5.

1.3 Information from third parties

• OAuth providers (e.g. Google, Apple) when you sign in: name, email, profile photo, and account identifier.
• Analytics and infrastructure providers who help operate the Service.
• Booking and affiliate partners when you click through to or interact with their services from UnoKumo.

2. How We Use Information

We may use the information we collect for any purpose connected with operating, improving, securing, promoting, and commercializing the Service, including but not limited to:

• providing, personalizing, and recommending content (ranking your For You feed, suggesting users to follow, surfacing similar reviews, autocompleting searches);
• operating, maintaining, and securing the Service, including detecting and preventing fraud, abuse, and violations of our Terms;
• communicating with you, including sending notifications about activity on your reviews, marketing messages (which you may opt out of), service updates, and responses to your inquiries;
• training, evaluating, and improving recommendation, ranking, search, content moderation, and machine-learning systems operated by us or our service providers;
• analyzing usage patterns and conducting research to improve the Service and develop new features, products, and services;
• creating aggregated, de-identified, or anonymized data sets for any purpose, including disclosure or sale to third parties;
• marketing, advertising, promotional, and editorial purposes — including featuring your User Content (consistent with the license you grant in our Terms of Service) in our own and third-party channels;
• commercial and partnership arrangements such as affiliate programs, sponsored placements, and data partnerships with third parties;
• complying with legal obligations and enforcing our rights;
• any other purpose disclosed to you at the time of collection or with your consent.

3. How We Share Information

We may share information in the following circumstances:

• With other users — your profile, reviews, comments, photos, videos, and other User Content are visible to other users of the Service and are publicly accessible by default unless you change visibility settings (where available).
• With service providers — companies that help us operate the Service (cloud hosting, analytics, content delivery, email, customer support, fraud detection, payment processing). These providers process data on our behalf under contract.
• With business partners — affiliate booking partners (such as Booking.com, TheFork, Chope, Klook, OpenTable, Viator) when you interact with their services through UnoKumo.
• For business transfers — in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to the relevant third party.
• For legal reasons — to comply with applicable law, regulation, legal process, or governmental request; to enforce our Terms; or to protect the rights, safety, or property of UnoKumo, our users, or others.
• In aggregate or de-identified form — with anyone, for any purpose. Once data is aggregated or de-identified such that it cannot reasonably be linked back to you, this Policy no longer applies.
• With your consent — for any other purpose disclosed to you at the time we request your consent.

4. Your Rights and Choices

Subject to applicable law, you may have the following rights with respect to your personal information. These rights apply at minimum to users in the European Economic Area (GDPR), the United Kingdom (UK GDPR), California (CCPA/CPRA), and Singapore (PDPA), and we extend equivalent rights to all users where practicable:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct inaccurate information.
• Deletion — ask us to delete your account and associated personal data, subject to limited exceptions (Section 7).
• Restriction or objection — restrict or object to certain processing of your personal information, including direct marketing.
• Data portability — receive a portable copy of your personal information.
• Withdraw consent — where we rely on your consent to process your data, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Opt out of sale or sharing(California residents) — you have the right to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising, as those terms are defined under California law.
• Lodge a complaint — with your local data protection authority.

To exercise any of these rights, contact us at support@unokumo.app. We will respond within the timeframes required by applicable law.

5. Cookies and Tracking

We use cookies, local storage, pixels, and similar technologies to keep you signed in, remember your preferences, secure the Service, measure how the Service is used, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect functionality (for example, you may need to sign in repeatedly).

6. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Service. After deletion of your account, we may retain certain information for legitimate business purposes such as fraud prevention, legal compliance, dispute resolution, enforcement of our Terms, backups, and aggregated analytics. User Content that has been republished, syndicated, quoted, or incorporated into derivative works by UnoKumo or third parties may persist beyond account deletion as described in our Terms of Service.

7. Children's Privacy

The Service is not directed at children under 13 (or the local minimum age of digital consent, if higher). We do not knowingly collect personal information from such children. If you believe we have collected information from a child below the relevant age, please contact us at support@unokumo.app and we will take appropriate action.

8. International Data Transfers

The Service is operated globally. Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, including jurisdictions that may have different data protection laws than your home country. Where required by law, we use appropriate safeguards (such as standard contractual clauses) for international transfers.

9. Security

We use industry-standard technical and organizational measures to protect your personal information, including encryption in transit, secure storage, access controls, and audit logging. No method of electronic storage or transmission is 100% secure, however; we cannot guarantee absolute security.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@unokumo.app.